Use Technology. Don't Let It Use You!
Smartphones aren't smart. Social media aren't social. And artificial intelligence isn't intelligent in the human sense. We're building increasingly powerful technologies. But are they actually making our lives better? Or are we becoming dependent on systems that were supposed to serve us?
In this episode, I challenge some uncomfortable truths about AI, usability, and user experience. The battle for our attention. The power of algorithms. The responsibility of those who design technology. And why a little friction might actually be a good thing.
Can a perfectly usable system be deeply unethical? When should we stop optimizing and start questioning? And why is saying NO sometimes the smartest technology decision?
Technology is not the goal. Value is. The ultimate question: Are we creating technologies that people need? Or are we creating people who need our technologies?